This guide explains how to manage overlapping discounts when multiple campaigns are active simultaneously. The key factor here is priority, which determines how discounts are applied to products in a cart.
How Priority Works
- Lower priority numbers (e.g., 1, 2, 3) apply first.
- Higher priority numbers (e.g., 9, 10) apply only if no lower-priority discounts are used.
Example 1: Higher Priority Discount (50% off Dresses)
- Summer Sale: 50% off dresses (Priority: 7)
- VIP Coupon: 25% off everything (Priority: 10)
What happens?
- A dress in your cart gets 50% off from the Summer Sale because it has higher priority.
- Jewelry gets 25% off from the VIP Coupon because it’s not part of the Summer Sale.
Example 2: VIP Coupon with Higher Priority (25% off All Products)
- Summer Sale: 50% off dresses (Priority: 7)
- VIP Coupon: 25% off everything (Priority: 5)
What happens?
- The dress gets 25% off because the VIP Coupon has higher priority than the Summer Sale.
- Jewelry also gets 25% off from the VIP Coupon.
Key points to remember
- Priority order matters: Discounts with lower priority numbers (e.g., Priority 5) override higher ones (e.g., Priority 10).
- Campaigns with higher priority can override other discounts. For example, a higher-priority coupon applies to all items, even if they're part of a different sale.
- Can be Combined: If a discount is set to "Can be combined," you can stack discounts (e.g., 50% off a dress + 25% off another item). If it's turned off, only one discount will apply to each item.