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Orders
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Order management- Addressing common issues and solutions
Effective order management is essential customer satisfaction. From handling returns and partial deliveries to processing refunds, understanding key procedures can prevent...
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Why does the inventory show as "0" on the order when there is still one item available in stock?
When a customer purchases the final item in stock, the order display will show "0 in stock." Click the inventory toggle to view the inventory status of the product for eac...
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Error - capture payment
There can be different reasons why a payment has failed. Inside the order details, error messages will be available with a descriptive and detailed view of the error messa...
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Remove orders from payment expires list
Payment expiration dates are established when new orders are created and are removed automatically as part of the workflow when an order is either captured or canceled. If...