Why am I missing access to certain features in Omnium?
This is likely because your role has not been configured with the correct permissions for specific components. The administrator needs to update the role's permissions under Configuration > Authorization > Access Rights.
What should I do if I don’t have access to a specific feature?
- Contact your account administrator.
- Ask them to check that your role has the correct permissions for the required component.
- If your role is missing access, the administrator will need to update the permissions.
How can an administrator update permissions for a role?
Administrators can update permissions by following these steps:
- Check the user's assigned roles by reviewing their profile under Users.
- Navigate to Configuration > Authorization > Access Rights, open the relevant component, and confirm that the user's role has been assigned to it.
- If the role is missing from the component, add the role and assign the appropriate permission level (read, update, or administer) for the relevant component.
Can an administrator assign specific markets or stores to a role?
No, markets and stores must be assigned individually to each user and cannot be linked to roles.
Can a user have multiple roles assigned?
Yes, each user can be assigned multiple roles. Permissions will combine based on what each role grants access to.
What should I do if a user still can’t access to a module or an order in Omnium?
- Ensure that the correct role has been added to your user profile under the Roles section.
- Verify that the correct market and store have been assigned to your profile, as these settings can impact available features.
Tips for Administrators
- Regularly review permissions for all roles to ensure they align with user needs.
- Test new roles thoroughly before assigning them to users.