Creating a framework template for transactional email

  • Updated

As default transactional emails are sent without any header and footer, appearing as a blank page. To design the header and footer of your order confirmations and other transactional emails, navigate to the notification templates section and design your own.

Getting started with creating/designing a template for transactional emails

Navigate to Configuration -> Advanced -> Notifications.


Set a template for each market:

    • Templates are defined for individual markets but can be identical across different markets.
    • If you prefer to use the same template for all markets, simply assign the same template to each market.

 

Create the template

Omnium provides predefined templates that you can use as a starting point.

  1. Click on the folder icon.



  2. Click on "Show Demo Content" to view Omnium's predefined templates.


  3. Select DemoTemplateFramework.json to see an example template.


  4. Design your template with your preferred layout. Customize the logo and text as desired. 

Note: Framework templates for transactional order emails should only contain the "email content" merge tag.

Save the template

  1. Click on Edit -> Save As.

  2. Give the file a name.
  3. Return to the template tab and select the file/template you just created.
  4. To apply the template to other markets, select the desired market and add the framework file you have just created to that market's order template for transactional emails.



  5. Publish the changes.

Adding the framework template to a notification template

You can now go to the transactional email templates and add the framework template to the email notification template.

  1.  Navigate to configuration -> notifications



  2. Select the wanted order notification
  3. To add the newly created framework, expand the advanced options within the email settings and select the folder icon.

  4.  Click on the name of the framework.

  5. Scroll down and click save

Using Framework Templates

  • Framework templates for transactional order emails should only contain the "email content" merge tag.
  • The template must be specified for each market. 

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